Shipping policy

Shipping Policy

Last Updated: July 28, 2026

Thank you for shopping with NABDA. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–2 business days after your order has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation.

Shipping Areas

We currently ship across Oman.

If you would like to place an order from another country, please contact us before placing your order.

Delivery Time

Estimated delivery times are:

  • Muscat: 1–3 Business Days

  • Other Regions of Oman: 2–5 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.

Any free shipping promotions will be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Oman.

Please ensure that someone is available to receive the package and make the payment at the time of delivery.

Order Tracking

Once your order has been dispatched, you may receive tracking information (where available) to monitor the status of your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before completing your order.

NABDA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our control, including:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • High order volumes

We appreciate your patience and understanding.

Damaged or Lost Packages

If your package arrives damaged or if you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date.

Please include:

  • Your Order Number

  • Photos of the package (if damaged)

  • A brief description of the issue

We will investigate the matter and work to resolve it as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

NABDA

Email: m.umairstore@gmail.com

We are happy to assist you with any shipping-related inquiries.